Hiring: Client Services Manager Company: United Electric Supply Location: Wilmington, DE Job Posted Time: 2026-09-12 14:30:17 Employment Type: On-site Target Skills & Keywords : Quality Assurance About the job Experience: •5+ years of progressive leadership experience Required Skills: •Lead, coach, and develop managers and supervisors. Build a talent pipeline for field services, prefabrication, and project execution roles. Reinforce United’s employee-owner culture. •Oversee the logistics, deployment, replenishment, tracking, and retrieval of onsite assets including trailers, job boxes, and carts for pipe, wire, and lighting fixtures. •Manage production planning, scheduling, labor allocation, quality assurance, and on-time delivery performance of United’s Custom Products Group. •Drive continuous improvement (lean principles) and margin performance while maintaining safety and quality. •Set direction, goals, and performance metrics across all assigned functions (safety, quality, on-time delivery, asset utilization, gross margin, labor productivity, customer satisfaction). •Lead our Vendor Managed Inventory (VMI) operations for end-user storerooms, ensuring reliable replenishment, accurate inventory, and strong service experience. This will include utilizing technology and the evaluation/development of efficient processes. •Oversee our Customer Training Services strategy including curriculum development and delivery formats (in-person, virtual, onsite). •Partner cross-functionally with sales and marketing to develop a go-to-market strategy to expand utilization of United’s Client Services. Qualifications: •Proven ability to lead, coach, and develop managers and supervisors •Strong working knowledge of electrical construction workflows •Demonstrated success designing and implementing scalable processes •Strong commercial and financial acumen •Comfort engaging directly with customers •Excellent communication and cross-functional collaboration skills •Strong commitment to safety, quality, and customer experience •We are an equal employment opportunity employer. Compensation: •Health, Dental, and Vision Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!