Hiring: Client Services Coordinator Company: the JRT agency Location: Farmington Hills, MI Job Posted Time: 2026-09-10 12:37:58 Employment Type: Hybrid Target Skills & Keywords : Microsoft Excel, Microsoft Office, Program Management About the job Experience: •3-5 years of professional experience in customer service, account coordination, events, or a related field — internships and co-ops count •5 years of professional experience in customer service, account coordination, events, or a related field — internships and co-ops count Required Skills: •Client & Customer Support •Serve as a first point of contact for incoming calls and emails on behalf of client brands •Take a consultative, problem-solving approach to inquiries — never a call-center script •Handle challenging situations with professionalism, creativity, and courtesy •Build positive, lasting relationships with clients, customers, and colleagues •Account & Project Support •Support account teams in the planning, development, and execution of marketing programs and projects. This role also works directly with clients as often as needed. •Help manage project details, schedules, and deliverables to help keep work on track Qualifications: •Bachelor's degree or equivalent experience •Strong written and verbal communication skills, with excellent phone etiquette •Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment •Solid functional working knowledge of Microsoft Office, including Excel, Word, and Outlook •Willingness to travel occasionally for client events. •Automotive, dealership, agency, or marketing experience is a plus •If this sounds like your role and environment, please email your cover letter and resume to ad@thejrtagency.com with "Client Service Coordinator" in the subject line. •The JRT agency is a full-service marketing communications agency serving B2B and B2C clients across a wide range of industries. We are serious about the quality of our work, collaborative in how we create it, and proud to put our name on what we deliver. •Competitive pay, paid time off, healthcare, dental and vision coverage, a 401(k), bonus eligibility, professional development, and a culture that values exceptional work and work-life balance. •If you're looking for a position where you can work with people, experience different sides of agency life, and rarely have a boring day, we'd love to hear from you. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!