Hiring: Client Services Account Manager Company: Oliver Inc. Location: Fitchburg, MA Job Posted Time: 2026-09-16 12:49:52 Employment Type: On-site Target Skills & Keywords : Microsoft Excel About the job Experience: •4 to 5 years of experience in a customer service, sales, manufacturing environment. •250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc •5 years of experience in a customer service, sales, manufacturing environment. Required Skills: •Understand client's business goals and challenges to provide effective solutions. •Manage a portfolio of client accounts, ensuring their needs are met. •Client and internal communication regarding customer orders, samples, estimates and job specifications. •Facilitate the internal flow of information across departments to ensure customer specifications are accurately described and prepared for production. •Manage CRM contacts, track customer interactions, monitor workflow for customers, strategize and problem solve in coordination with sales department. •Present proofs, obtain customer approvals, provide samples, and determine agreed upon delivery dates. •Lead and oversee onsite customer experience, which can include strategy sessions, plant tours illustrating Company capabilities, and offsite customer visits. •Audit and update open sales order, finished goods inventory, and open orders for billing purposes. Qualifications: •Direct message the job poster from Oliver Inc. •Talent Acquisition Lead @ Oliver Inc. | Corporate Recruiting, Interviewing •Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day? •Is hiring! Our growing Company is looking for enthusiastic talents to partner with our customers for all their printing and packaging needs! •With more than 250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc •As a one-stop solution for all of your printing & packaging needs. At , our core values are part of the framework of our organization. We're passionate and enjoy our work! We value respect and focus on servicing our customers' needs by providing them with creative solutions that help build their brands. •When you partner with Oliver, you partner with success. •Is looking for a customer-oriented •Account Manager, Client Services who will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring the delivery of high-quality services. You will serve as the main point of contact between •And its clients, working to manage and build long-term business relationships, provide solutions, and contribute to overall client satisfaction, collaborating with internal departments to drive the process. Compensation: •$60,000 - $65,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!