Hiring: Client Service Supervisor Company: Gallagher Location: Glens Falls, NY Job Posted Time: 2026-09-12 11:52:50 About the job Qualifications: •Proven experience leading insurance operations, client service, or service delivery teams with responsibility for employee development, performance management, and operational results. •In-depth knowledge of insurance products, client service operations, workflows, and service delivery best practices. •Demonstrated success coaching, developing, and motivating employees across varying levels of experience and responsibility. •Strong knowledge of workforce planning, resource management, capacity planning, and performance measurement. •Demonstrated capacity to analyze operational and performance data to identify opportunities for improvement and drive business results. •Effective communication and leadership skills with the ability to influence stakeholders and build strong cross-functional partnerships. •Strong problem-solving and decision-making capabilities, particularly in complex client, employee, or operational situations. •Demonstrated capacity to lead through change, foster employee engagement, and promote a positive, high-performing team culture. •Commitment to continuous improvement, operational excellence, and delivering exceptional client experiences. •A business-minded approach with a strong focus on team performance, client outcomes, and alignment with The Gallagher Way. Compensation: •$79,500 - $133,000 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!