Hiring: Client Service Specialist (CSS) Company: Bank OZK Location: McDonough, GA Job Posted Time: 2026-09-13 13:25:54 Target Skills & Keywords : Microsoft Office, Risk Management About the job Experience: •1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required Required Skills: •Lead and oversee nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Qualifications: •Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) •Knowledge of bank policies and procedures •Demonstrated capacity to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition •Demonstrated capacity to communicate effectively both verbally and in writing •Demonstrated capacity to demonstrate team player approach, capable of thriving in a continually changing environment •Demonstrated capacity to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail •Demonstrated capacity to work without close supervision •Demonstrated capacity to maintain confidentiality •Demonstrated capacity to follow policy and procedure including safety and security procedures •Demonstrated capacity to travel to other work locations (e.g., training, staffing shortages), as needed Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!