Hiring: Client Service Advocate Company: The Intersect Group Location: Scottsdale, AZ Job Posted Time: 2026-09-09 19:51:02 Employment Type: Contract Target Skills & Keywords : Flink, HBase, Make About the job Experience: •3 years of professional experience •at least 3 years of professional experience Required Skills: •Serve as the primary point of contact for clients participating in the Client Care program •Manage and monitor client inquiries, ensuring requests are addressed and resolved in a timely manner •Coordinate with internal teams to research issues, gather information, and provide solutions to clients •Own client requests from initial inquiry through final resolution, ensuring consistent follow through •Prepare client quotes and pricing requests in partnership with internal stakeholders •Develop proposals alongside Solutions Engineering and technical teams •Work with vendors and procurement partners to source products, services, and competitive pricing •Support contract administration, renewals, documentation management, and record retention •Maintain accurate client, contract, and opportunity information within CRM and operational systems •Track, analyze, and identify trends within client requests to improve service delivery and processes •Support onboarding and offboarding activities throughout the client lifecycle •Create and maintain documentation, workflows, and operational processes to improve efficiency •Identify client risks, concerns, and opportunities and communicate them to the appropriate stakeholders •Key Requirements •Bachelor's degree and professional business experience, or a Bachelor's degree in a business related field with at least 3 years of professional experience Compensation: •$50,000 •$60,000 Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!