Hiring: Client relationship Manager – IT Infrastructure Managed Services Company: Cognizant Location: Des Moines, IA Job Posted Time: 2026-09-16 10:37:18 Employment Type: Hybrid Target Skills & Keywords : ServiceNow About the job Experience: •000 yearly depending on experience and other qualifications of the successful candidate. Required Skills: •Align service offerings with business unit growth objectives and customer requirements. •Drive service standardization, rationalization, and modernization initiatives. •Ensure delivery of services in accordance with SLAs, OLAs, contractual obligations, and governance frameworks. •Review service performance trends and initiate corrective actions where required. •Govern Major Incident, Problem, Change, Capacity, Availability, and Service Continuity processes. •Customer & Stakeholder Management •Act as executive escalation point for service-related issues. •Build trusted relationships with customer stakeholders and internal leadership. Compensation: •$105,000 - $115,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!