Hiring: Client Executive Company: Tyler Technologies Location: Plano, TX Job Posted Time: 2026-09-10 15:06:52 Employment Type: Contract Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint About the job Experience: •3 years’ experience of account management experience preferred. •Minimum 3 years’ experience of account management experience preferred. Required Skills: •Develops and maintains an excellent relationship with assigned clients at the highest levels. •Assess client’s electronic maturity using available tools and develop client specific roadmap which will include new products, services and improved configuration to reduce software consumption gap. •Assist assigned clients in developing funding and rollout plan to achieve roadmap goals. •Document and advise clients on best practices, governance, and Client Success offerings (CSAM, CSC). •Promote client satisfaction and loyalty by demonstrating an understanding of their critical business issues and delivering services that help meet their business objectives. •Consult with clients on business processes and software modifications. •Consult with and provide guidance to Client Success Account Managers on customer-specific needs and scenarios. Qualifications: •BS/BA degree in related field or equivalent experience is desired. •Ten or more years’ experience in managing client relationships/software. •Prior management and leadership experience preferred. •Excellent planning, organizational skills, and ability to follow through until process are completed. •Excellent interpersonal skills including verbal and written communication, teamwork, and customer service skills. •Strong decision making and problem-solving skills. •Strong analytical ability, particularly in a technical environment. •Proficient in Microsoft Word, Excel, PowerPoint and Project. •Exceptional conflict management, interpersonal and negotiating skills. •Solid functional working knowledge of Tyler Enterprise Public Safety products required. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!