Hiring: Client Delivery Specialist Company: Hinge Health Location: San Francisco, CA Job Posted Time: 2026-09-13 11:43:37 Target Skills & Keywords : Segment About the job Experience: •1+ years of experience in operations, project coordination, customer success, administration, or a related field. Required Skills: •Join Hinge Health’s Client Success team and help make excellent client delivery feel effortless. As a Client Delivery Specialist, you’ll provide essential operational and administrative support to multiple Client Success Leads, helping them deliver accurate, timely, and high-quality experiences for our clients and their members. •In your first 3 months, learn Hinge Health’s client-success workflows, tools, and reporting processes, and become a reliable day-to-day partner to Client Success Leads. •Manage and execute assigned operational projects and support department and cross-functional initiatives from planning through completion. •Coordinate multiple priorities, timelines, and deliverables while following established processes and escalating questions when needed. •Maintain accurate, up-to-date client information and help identify and correct data-quality issues. •Prepare client reports and segment client data based on defined criteria to support client communications, events, and business reviews. •Resolve client issues and inquiries routed through Member Support and Billing, using sound judgment and engaging the right stakeholders when additional support is needed. •Build strong working relationships with cross-functional stakeholders to streamline processes and support outcomes for clients and members. Qualifications: •You bring extreme attention to detail and understand how small errors can affect downstream teams, client deliverables, and member experiences. •You are action-oriented: you approach new opportunities and challenging tasks with urgency, energy, and enthusiasm. •You communicate clearly and concisely, both in writing and conversation, and can adapt your communication to different stakeholders. •You are a self-starter who can make progress independently while appropriately seeking guidance in a fast-moving environment with competing demands. •You are customer-centered and motivated to create positive experiences for clients, members, and internal partners. •You build trust by acting in the best interest of our clients, members, and company, and by following through on your commitments. •You embody Hinge Health’s values of Effective Communication, Accountability, Hustle, and Learn-it-all through your day-to-day work. •Demonstrated ability to organize multiple tasks and deadlines while maintaining accuracy and following established processes. •Strong written and verbal communication skills, with the ability to collaborate effectively across teams. •Operational familiarity with client-success, customer relationship management, project-management, reporting, or data-segmentation tools. Compensation: •$80,000 - $120,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!