Client Communications Consultant, Specialist
Vanguard - Scottsdale, AZ
Hiring: Client Communications Consultant, Specialist Company: Vanguard Location: Scottsdale, AZ Job Posted Time: 2026-09-10 10:16:19 Employment Type: Hybrid About the job Required Skills: •Provides consultation to develop external client communications solutions that drive identified outcomes. Translates business strategies and initiatives into messaging and content. Prioritizes communications and messages to maximize impact on target audiences and business outcomes. •Creates effective and compelling external client communications content based on deep understanding of target audience and the broader operating environment. •Drives the execution of all phases of the external client communications process, including conception, implementation, and measurement. Leads day-to-day external client communication activities. •Resolves conflicts over content or external client communication channel recommendations by acting as a trusted advisor to influence, coach, and negotiate with stakeholders. •Improves end-to-end communication processes by applying current and evolving industry standards, while complying with Vanguard brand. Proactively sources news and stories for broader application. •Develops and strengthens working relationships with key influencers across the organization and in the industry to support external client communications and business objectives. •Participates in special projects and performs other duties as assigned. •Demonstrated capacity to manage and influence complex relationships with a sponsoring organization, plan sponsor provider, external consultant, or strategic partner. Qualifications: •Minimum five years related work experience, two years within Financial Services industry or function preferred. •Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred. •Vanguard is not offering visa sponsorship for this position. •To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!