Hiring: Client Account Representative Company: NextShining Location: Cincinnati, OH Job Posted Time: 2026-09-13 15:06:29 Employment Type: Full-time About the job Required Skills: •As a Client Account Representative, you will serve as an important point of contact between our company and our clients. You will help support client accounts, understand customer needs, provide accurate information, and ensure each interaction reflects the high level of service NextShining strives to deliver. •Work closely with internal teams to maintain strong client relationships, assist with account-related requests, and identify opportunities to improve the overall customer experience. •Build and maintain positive relationships with new and existing clients. •Serve as a primary point of contact for account-related questions and requests. •Provide professional and timely support throughout the client experience. •Assist clients with products, services, account information, and available solutions. •Identify client needs and recommend appropriate solutions. •Maintain accurate and organized client account information. Qualifications: •Strong verbal and written communication skills. •Excellent interpersonal and relationship-building abilities. •Professional, organized, and detail-oriented approach. •Strong problem-solving and critical-thinking skills. •Demonstrated capacity to manage multiple priorities in a fast-paced environment. •Comfortable communicating with clients and working collaboratively with a team. •Positive attitude and willingness to learn. •Demonstrated capacity to adapt to evolving client needs and business priorities •Competitive salary of $52,000 – $57,000 per year •Career development opportunities Compensation: •$52,000 - $57,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!