Hiring: Client Account Coordinator Company: Michael Best Location: Madison, WI Job Posted Time: 2026-09-15 10:59:42 Employment Type: Full-time Target Skills & Keywords : Lit, Microsoft Excel, Microsoft Office, R About the job Experience: •2+ years of accounting, finance, billing, collections, or professional services experience; law firm or litigation billing experience preferred. Required Skills: •Manage the collection process for all Litigation practice group clients, including regular review of outstanding A/R. •Follow up proactively with Litigation attorneys, assistants, and practice group leadership to drive resolution of outstanding bills. •Document partner preferences, update firm databases, monitor E-billing status, and provide reporting as needed. •Work directly with Litigation clients to confirm they have the information needed to process payment on open invoices. •Proactively support Litigation billing and collections by resending statements, assisting billing attorneys, resolving invoice questions, and identifying actions that may facilitate payment. •Document the status of every Litigation client with aged A/R balances and provide real-time updates to relevant stakeholders. •Evaluate the likelihood of collection and make recommendations for write-offs and/or referrals to a collection agency. •Work cross-functionally with all areas of Finance & Accounting to investigate errors and resolve attorney and client inquiries Qualifications: •Demonstrated capacity to work 40 hours per week and flexibility for possible seasonal overtime •Two-year degree preferred or equivalent professional services experience •Professional, confident communication style with the ability to work effectively with attorneys, assistants, practice group leadership, clients, and Finance team members. •Strong organizational, analytical, and problem-solving skills, with the ability to identify collection barriers and recommend practical next steps. •Demonstrated capacity to manage shifting priorities, urgent follow-ups, and deadline-sensitive collection matters in a fast-paced legal services environment. •Responsive, client-first service approach with the judgment to handle sensitive billing conversations professionally and discreetly. •High attention to detail and accuracy when reviewing client balances, invoice history, payment status, notes, and follow-up documentation. •Demonstrated capacity to work independently, prioritize a high-volume Litigation collections portfolio, and keep stakeholders informed on status and next steps. Compensation: •$50,000 - $60,000 / year •Generous PTO Plus 10 Paid Holidays Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!