Hiring: Client Account Associate Company: alliantgroup Location: Houston, TX Job Posted Time: 2026-09-10 15:08:49 Employment Type: On-site Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •1-2 years of related client service experience •2 years of related client service experience Required Skills: •Collaborating with internal departments and fostering an environment of teamwork •Create organic Raving Fans by delivering an A+ client experience •Conduct research to provide solutions for issues concerning client billing •Provide feedback and share ideas/suggestions to raise the bar of excellence •Create solutions for client questions/issues •Use proven strategies to contact clients via telephone to reconcile outstanding receivables •Document client calls and suggest next action items to internal Business Development Team •Introduce clients to our various service lines and how they could benefit their business Qualifications: •Bachelor's degree (preferred in Business Management or Accounting) •Preferred 1-2 years of related client service experience •Proficiency in Microsoft Office Suite (especially strong Excel skills) and other relevant software applications •Strong analytical skills to help develop potential solutions for complex issues •Excellent verbal and written communication skills •Demonstrated capacity to diffuse escalated situations with clients, maintaining a professional and calm demeanor •Able to prioritize work and manage multiple tasks with a high client volume •Demonstrated capacity to work effectively both as a team and independently •Demonstrated capacity to analyze issues, think critically, find solutions, and use escalated tactics concerning late payments or disputes •Detail oriented with strong organizational skills Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!