Hiring: Claims Manager, General Liability Team Company: Markel Location: Richmond, VA Job Posted Time: 2026-09-11 11:27:01 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •Minimum of 10 years of claims handling and claims management experience or equivalent combination of education and experience •Excellent written and oral communication skills •Strong analytical and problem-solving skills •Strong organization and time management skills •Demonstrated capacity to deliver outstanding customer service Required Skills: •Confirms coverage of claims by reviewing policies and documents submitted in support of claims •Direct and monitor assignments of new loss activity for claims •Review and approve correspondence and reports including coverage position letters and Large Loss Reports •Review and approve reserves and settlements in excess of the authority of the handling examiner •Make recommendations concerning reserve changes to Senior Director or Senior Management •Participate in review and discussion of loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management) •Ensure that team adheres to Fair Claims Practices regulations and internal performance objectives •Assess and evaluate individual examiners and team performance, provide feedback and develop training needs Qualifications: •Bachelor’s degree or equivalent work experience •JD, advanced degree, or focused technical degree a plus Compensation: •$97,520 - $167,640 / year •Individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!