Hiring: Claims Associate, Claims Express Company: Plymouth Rock Assurance Location: Fort Washington, PA Job Posted Time: 2026-09-03 11:03:40 Target Skills & Keywords : Microsoft Excel About the job Experience: •1-3 years of customer service or insurance background preferred •3 years of customer service or insurance background preferred Required Skills: •Work in a team environment managing voice and e-mails from customers with active claims. •Review files assigned to the Express channel to ensure that the case meets the Express handling criteria. If not, transfer the claim to the Property Damage Unit. •Assist callers with setting up vehicle inspection appointments, and approving and answering rental questions. •Dispatch or reschedule vehicles to the field, shop or VET unit when applicable. •Refer complaints or concerns related to the appraisal to the appropriate unit for handling. •If applicable, use ISO and Lexis Nexis to identify carriers for subrogation. •Review and document police reports and identify potential injuries. •Review estimates and input payments. Compensation: •$40,000 - $45,500 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!