Hiring: Claims Administrative Supervisor Company: Zenith Insurance Company (United States) Location: Dublin, CA Job Posted Time: 2026-09-10 11:17:22 Target Skills & Keywords : Utilization Review About the job Experience: •3+ years Previous experience handling/managing Workers’ Compensation clerical and administrative duties required Required Skills: •Oversee day-to- day operation and coordination of Claims Assistants. •This role is responsible for managing the utilization review and medical treatment request s. •Ensure timely workflow and prioritization of clerical tasks, management of diary, and the appropriate training or matching of task complexity to staff capabilities. •Manage the Coming Full Circle process for each direct report – complete Setting Expectations, mid-year check-in, and year-end review process timely. •Ensure that direct reports have clear understanding of expectations around behaviors and results and that those are in alignment with goals and expectations of the larger Claims function. •Zen Care training, technical administration, process management and quality oversite. •Support Claim Assistant goals, evaluate training needs, and ensure compliance with performance standards. •Assist Claims branch with hiring, promotions, and disciplinary actions if necessary of Claim Assistants. Qualifications: •High School Diploma Or equivalent required •Bachelor’s Degree or equivalent business experience required •Prior supervisory experience or 3 year’s work experience demonstrating expert-level knowledge of technical workers compensation processes and support staff functions. •Excellent verbal and written communication skill necessary. •Demonstrated capacity to work independently, travel to various offices and establish rapport quickly with all staff. •Work experience demonstrating effective time management, organizational and collaborative skills a must. •Pay, Benefits, And Other Information •The expected salary range for this position is $85,736 - $107,170. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level. Compensation: •$85,736 - $107,170 / year •Competitive benefits and rewards package •Medical, Dental and Vision Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!