Hiring: Citizens Banker - Bilingual -Mandarin Company: Citizens Location: Potomac, MD Job Posted Time: 2026-09-14 11:43:32 Target Skills & Keywords : Wealth Management About the job Experience: •2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals •1 year cash handling experience Required Skills: •Starting Salary: $25 / hour and up •Are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. •Are you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person” who enjoys building positive relationships with customers, then this is the job for you! •Using your strong communication and problem-solving skills — along with your broad range of financial knowledge — you’ll provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing and investing needs. •Meaningful work & relationships – You’ll help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback. •Commitment to community – Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually •Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. •Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more. Qualifications: •High School degree or GED required •Demonstrated capacity to effectively ask questions and identify needs to improve the customer relationship •Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions •Demonstrated skills in using digital technology to support the delivery of business goals •Aptitude to problem solve and provide solutions to customer issues •Recognized ability to strengthen relationships with teammates, business partners and specialists through collaboration •Self-motivated, confident and ability to multitask effectively •Demonstrated capacity to work branch hours, which can include weekends and evenings •Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!