Hiring: Cisco Call Manager Engineer, TS/SCI Company: CDW Location: Eglin Air Force Base, FL Job Posted Time: 2026-09-03 14:27:15 Employment Type: Full-time / Remote Target Skills & Keywords : Security Clearance About the job Experience: •5+ years of hands-on experience supporting and administering Cisco Unified Communications Manager (CUCM/Call Manager) environments. Required Skills: •Administer, maintain, and support Cisco Unified Communications Manager (CUCM/Call Manager) environments. •Design, deploy, configure, and troubleshoot Cisco IP Telephony, voice, video, mobility, and collaboration solutions. •Analyze, troubleshoot, and resolve call routing issues, call flow failures, and call quality concerns. •Create, analyze, and troubleshoot call flows and Call Detail Records (CDRs). •Perform software upgrades, patching, migrations, and lifecycle management activities within Cisco UC environments. •Support Cisco Unity Connection voicemail systems and Cisco IP phone deployments. •Participate in the design and implementation of multi-site Cisco collaboration solutions. •Provide Tier III technical support and serve as an escalation point for complex voice and network issues. Qualifications: •Active TS/SCI security clearance required. Candidates must possess a current TS/SCI clearance; eligibility alone is not sufficient. Compensation: •$180,000 - $240,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!