Hiring: Child Safety Operations Specialist - Trust and Safety Company: TikTok Location: Austin, TX Job Posted Time: 2026-09-09 17:57:25 Employment Type: Full-time Target Skills & Keywords: Child Safety, Trust & Safety, Content Moderation, Threat & Risk Analysis, Escalations Management, Law Enforcement Liaison, Investigative Analysis, SOP Development, Generative AI, LLMs, Model Labeling, Case Management, Process Improvement Experience: - Hands-on experience in an Investigative or Trust & Safety Analytical role, working on online abuse or a similar related field - Experience reviewing or being exposed to sensitive content, with a deep understanding of removal workflow calibrations and escalations management - Experience working in Trust & Safety (preferred) - Experience with social media, investigative and analytical tools, and online research (preferred) Required Skills: - Knowledge of child safety policies and/or legislation - Proven ability to analyze information to assess threats and risks, with strong problem-solving skills - Proven ability to make important decisions independently and multi-task, responding quickly to changing situations in complex environments without compromising quality - Excellent verbal and written communication skills, with the ability to adapt communication styles to suit different stakeholders, including cross-functional teams and law enforcement partners - Proven ability to work in a high-tempo environment and adapt to day-to-day challenges - Strong documentation skills for reporting findings, vulnerabilities, and enhancement recommendations (preferred) - Strong understanding of models, LLMs, generative AI, and related architectures, with hands-on experience in model labeling and performance optimization (preferred) Qualifications: - Demonstrated operational excellence in evaluating risk, threats, and user safety in time-critical escalations - Willingness to operate in a work environment with sensitive content, including child sexual abuse and exploitation, and other potentially offensive or disturbing material - Ability to conduct deep dive analysis and RCAs, and provide strong written and verbal updates to cross-functional and law enforcement leadership - Strong knowledge of the Trust & Safety ecosystem, including moderation pipelines, enforcement mechanisms, and case management processes - Ability to review user escalations related to the most vulnerable community members and inbound escalations from law enforcement and other teams - Availability to work weekends on a rotational basis or a regular schedule of either Tuesday-Saturday or Sunday-Thursday - Resilience and commitment to self-care to manage the emotional demands of the role (preferred) Compensation: Not specified Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!