Hiring: Chief of Digital Services Program Manager Senior IV Company: State of Maryland Location: Maryland, United States Job Posted Time: 2026-09-16 14:16:00 Employment Type: Full-time / Hybrid Target Skills & Keywords : Agile, Kanban, Product Management, Project Management, Scrum About the job Experience: •Strong decision-making and prioritization skills. •Knowledge and experience with project management methodologies, principles, and processes. •A strong understanding of the elements of leading a team on agile projects with agile rituals and ways of working. •A history of having generated creative ideas to complex problems and followed through on the implementation of solutions. •An ability to communicate effectively with technical and non-technical stakeholders, cross-functional teams, and across business lines. Required Skills: •Provide strategic oversight and direction for FAMLI's overall digital strategy, making critical tradeoffs among competing priorities including security, privacy, delivery timelines, technical constraints, policy decisions, and high-quality service design for the public. •Ensure the timely delivery of FAMLI digital products by balancing technical constraints, oversight requirements, and design considerations within an agile development environment, supporting iterative delivery for a greenfield program with a strong focus on human-centered design. •Lead the Digital Services team to support the needs for the FAMLI program by building and maintaining a cohesive culture of alignment, trust, empowerment, and staff investment while directing the operationalization of Digital Services processes, structures, and initiatives. •Guide the Digital Services team through the transition from vendor-led product management to full state ownership of digital practice areas following full program launch in 2028. •Represent FAMLI's digital services directorates-engineering, design, and product across the FAMLI Division, the Maryland Department of Labor, and the Maryland Department of Information Technology. •Serve as the primary decision-maker for critical tradeoffs shaping FAMLI's digital strategy, ensuring alignment with program goals, operational needs, and effective public service delivery. Qualifications: •You value autonomy in your work, strive to achieve mastery in your field, and are energized by a mission-driven organization. •You're a strong and inclusive leader who works well with people. •You're an excellent collaborator who has a history of collaborating with non-technical peers and patiently and cheerfully explaining the ins and outs of product development to them. •You know how to effectively manage teams who have potentially conflicting incentives. •You are excited about both solving interesting technical issues and also complex human and organizational ones. •You're an organized person who has experience coordinating complex projects. •You're great at delegating ownership to capable people. •You've got a tried-and-true approach to coordinating multiple development teams in the same ecosystem. •You're on top of modern software development best practices and have contributed in environments where product managers, human-centered designers, user researchers, and software developers all collaborated. •You've got strong core product management skills and know how to set an actionable enterprise level vision. Compensation: •Tax-deferred supplemental retirement savings plans (401(k) and 457) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!