Hiring: Chief Client Solutions Officer Company: dentsu Location: Chicago, IL Job Posted Time: 2026-09-12 14:42:03 Employment Type: Full-time About the job Experience: •15+ years of progressive leadership across media, marketing services or management consulting, including experience inside a media agency or marketing services organization. Required Skills: •Build and lead the client operations discipline across our North America media agencies, embedding operations and solutions leadership within key client teams. •Define the operating standards that guide account teams: ways of working, decision rights, briefing and approval workflows, and reporting cadence. •Design and implement custom operational frameworks for clients whose scale, structure or category calls for a purpose-built approach. •Streamline workflows across planning, activation, ad operations, finance and reporting to remove duplication and manual effort. •Set delivery quality standards, including QA protocols across planning, buying, trafficking and reporting. •Build and develop a high-performing client operations team, and grow the leadership bench to scale the discipline. •Client partnership, performance and growth •Establish a consistent framework for understanding client health across the practice, spanning partnership strength, delivery quality, commercial performance and growth potential. Compensation: •$236,900 - $316,250 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!