Hiring: CDE II - Apps, Public/Private Cloud, Infra, Security, Workspace, Consulting Focused Company: NTT DATA North America Location: Dallas, TX Job Posted Time: 2026-09-11 07:43:03 Employment Type: Contract / Remote Target Skills & Keywords : Accessibility, R About the job Experience: •5+ years of experience working in the Manufacturing, Banking, Commercial or Healthcare Industries with \ customers. •8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services. •8+ years of experience managing a highly leveraged service environment. Required Skills: •Accountable for end-to-end delivery of NTT DATA services for a specific client. •Ensure adherence to contractual commitments. •Monitor delivery quality and client satisfaction through direct interactions with key stakeholders. •Develop and maintain Crisis Management/Disaster Plans. •Implement project mitigation plans for yellow or red deliverables. •Manage Outage/Escalation/Missed SLA incidents. •Implement and execute automation and efficiency programs. •Drive client improvement plans to enhance satisfaction. Qualifications: •Highly Preferred Skills and experience: •Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity. •Digital Transformation experience leveraging AI to refine knowledge insights. •Strong knowledge of and experience with ITIL Service Framework v4. •Excellent verbal and written communication skills. •Demonstrated capacity to work across multiple time zones. •NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $134,000 - $188,000. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications. •This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. Compensation: •$134,000 - $188,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!