Hiring: Cash Equities Client Services Manager - Vice President Company: JPMorganChase Location: Newark, DE Job Posted Time: 2026-09-10 12:35:20 Employment Type: On-site Target Skills & Keywords : Equities About the job Experience: •200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. •Over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Required Skills: •Join JPMorgan Chase's North American Cash Equities Client Services team (JPMorgan Securities LLC), the primary point of contact for Institutional Asset Managers and Hedge Funds executing with our global equity trading desks. •As a Vice President / Client Service Manager III, you will lead a high-performing client service team responsible for monitoring the successful transmission of client equity trades from trade booking through allocation, confirmation, settlement, and post-settlement controls. •Lead and develop a client service team supporting institutional Cash Equities clients, ensuring a consistent, high-quality, “first call” client experience and timely resolution of trade-related inquiries and escalations. •Own day-to-day oversight of the equity trade lifecycle (trade capture/booking, allocations, confirmations, matching, settlement, and post-settlement), ensuring breaks are identified early and resolved with strong root-cause discipline. •Drive best-in-class allocation support (including accuracy, timeliness, and exception management), partnering with Sales Trading and clients to improve allocation quality and reduce downstream operational friction. •Manage and enhance daily controls (control reports, exception queues, break management routines, fails metrics), ensuring issues are escalated appropriately and remediation is tracked to closure. •Lead fails management strategy (break resolution, trade repair, preventative action plans) and champion straight-through processing improvements to reduce manual touchpoints and operational risk. •Leverage data and analytics to identify trends (recurring breaks, client behaviors, process bottlenecks), quantify impact, and prioritize improvements that enhance client outcomes and operational efficiency. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!