Hiring: Case Manager I Company: Colorado Coalition for the Homeless Location: Denver Metropolitan Area Job Posted Time: 2026-09-15 12:10:09 Target Skills & Keywords : EHR, Medicaid, Microsoft Office, Program Management, Quality Assurance About the job Experience: •1-2 years of experience working with a diverse population experiencing homelessness, substance use disorders or mental health challenges, particularly those individuals diagnosed with serious and persistent mental illness (SPMI) preferred •Excellent interpersonal and communication skills, with the ability to build trusting relationships with residents. •In-depth knowledge of housing support services principles, trauma-informed care, and recovery focused interventions •Demonstrated capacity to manage a diverse caseload, prioritize tasks, and work independently while also being a team player. •Proficiency in Microsoft Office Suite. Required Skills: •Manages a caseload of clients with high-service utilization and disabilities including substance use and significant primary and behavioral health care needs. •Maintain positive and co-working relationships with community partners and health providers. •Works under direct supervision, with set department parameters. Works collaboratively within a team and supports collective problem-solving efforts. •Support clients with a wrap-around care management model to ensure consistent communication, engagement, and supports clients through crisis or disengagement. •Acts as a liaison between internal program management, client referral, and community partners. •Respond promptly to crises involving residents, providing de-escalation, support, and appropriate referrals. •Interface directly with individuals to develop and implement crisis and safety plans tailored to their specific needs. •Mediate conflicts helping to resolve issues and maintain positive relationships. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!