Care Coordinator

Oscar Health - Phoenix, AZ

Hiring: Care Coordinator Company: Oscar Health Location: Phoenix, AZ Job Posted Time: 2026-09-12 13:29:33 Employment Type: Remote Target Skills & Keywords : Care Coordination About the job Experience: •1+ years of experience with care coordination and navigation in a healthcare setting. Required Skills: •This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia and Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. •The base pay for this role is: $17.91 - $23.51 per year. You are also eligible for employee benefits, monthly vacation accrual at a rate of 15 days per year. •Be the primary bridge and entry point for all members and providers working with the Care Management team. •Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. •Manage care coordination for members across various programs, including CCM, TOC, and unassigned populations, across a variety of settings (hospitals, outpatient clinics, home care, supply vendors, dialysis) while maintaining strict confidentiality and the highest level of professionalism. •Manage non-emergent medical transportation (NEMT) via UberHealth for members, strictly following program guardrails to decrease readmissions and improve health outcomes. •Handle internal escalations to specialized departments such as Claims, Eligibility, and Care Navigation. •Lead special projects as subject matter experts. Qualifications: •Proficient computer literacy skills, with a strong aptitude for using EMRs (like Medecision) and telephony systems (like InContact) for seamless workflows. •Excellent interpersonal communication skills including exceptional listening skills. •Certified as a Medical Assistant •This is an authentic Oscar Health job opportunity. Compensation: •Flexible work environment (work from home / hybrid options) •Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!