Card Ops Program Administrator
Golden 1 Credit Union - Sacramento, CA
Hiring: Card Ops Program Administrator Company: Golden 1 Credit Union Location: Sacramento, CA Job Posted Time: 2026-09-16 15:12:19 Target Skills & Keywords : Project Management, Shell, Spring, Vault, Vendor Management, Workday About the job Experience: •5 years or more year’s project management or project management support and experience in a card services environment and processing platforms preferred. Exposure to process development/improvement methodologies. Required Skills: •Lead and oversee researching and maintaining all Card Operations-related aspects of various projects, including corporate-wide projects initiated by other departments that have an impact on Card Operations. Interfaces with all areas affected by the project including end users, computer services and member services. •Assist with defining the project scope and objectives for Card Operations-initiated projects, and promotions and develops detailed work plans, schedules, project estimates, resource plans and status reports, in order to meet the Credit Unions current and future strategic initiatives for Card Operations, operating expenses, and compliance. •Complete research, analysis, and recommendations on promotions to increase the Card portfolio and/or activity. Follow up and resolve problem situations related to promotions. Provide data tracking of promotional figures to Card Operations Manager, VP and SVP. •Maintains a thorough understanding of state and federal and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. •Document project activities, follow-up and resolve problem situations, update management on progress and problem situations. Make recommendations to management based on research and analysis results. •Participates in project meetings and is responsible for project tracking and analysis for Card Operations-initiated projects. •Create/update departmental procedures and assist Retail admin with Branch and Contact Center procedures, FAQ, weekly updates/reminders related to Card Operations. •Assist with RFP responses. Provide cost benefit analysis and proposed responses to various RFP concerns. Qualifications: •Keeps abreast of established Card Operations and Credit Union rules, regulations, policies, and practices. Strong personal computer skills •Oral and written communication and numerical skills. •Demonstrated capacity to read, analyze, and formulate business processes. •Must be able to apply analytical skills and processes to problem solving in assigned projects •Demonstrated capacity to define problems, collect data, establish facts and draw valid conclusions. •Demonstrated capacity to formulate ideas and recommendations both orally and in writing for presentation to management. Experience with Credit Card systems and software. Experience with MS Project Software desired. •Prolonged sitting throughout the workday with occasional mobility required. •Corrected vision within the normal range. •Hearing within normal range. A device to enhance hearing will be provided if needed. •Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Compensation: •$70,400 - $72,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!