Hiring: Call Center Team Lead - West Sacramento, CA (Hybrid) Company: Gainwell Technologies Location: West Sacramento, CA Job Posted Time: 2026-09-16 07:36:40 Employment Type: Full-time / Remote Target Skills & Keywords : Compliance About the job Experience: •2 years of experience working in a high-volume call center or customer contact center environment. •1 year of experience serving as a Team Lead, Lead Representative, mentor, coach, or in another informal or formal leadership role. •At least 2 years of experience working in a high-volume call center or customer contact center environment. Required Skills: •At least 2 years of experience working in a high-volume call center or customer contact center environment. •At least 1 year of experience serving as a Team Lead, Lead Representative, mentor, coach, or in another informal or formal leadership role. •Strong customer service, communication, problem-solving, and interpersonal skills. •Proficiency with Microsoft Office and experience using CRM or contact center technology. •Healthcare, Medi-Cal, Medicaid, Medicare, or health insurance call center experience is preferred. •What You Should Expect In This Role Compensation: •$60,000 - $72,000 per year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!