Hiring: Call Center Supervisor - West Sacramento, CA (Hybrid) Company: Gainwell Technologies Location: West Sacramento, CA Job Posted Time: 2026-09-16 07:36:40 Employment Type: Full-time / Remote Target Skills & Keywords : Compliance, Make About the job Experience: •2 years of leadership experience in a high-volume call center or customer contact center environment. •At least 2 years of leadership experience in a high-volume call center or customer contact center environment. Required Skills: •At least 2 years of leadership experience in a high-volume call center or customer contact center environment. •Experience coaching employees and managing performance using call center metrics such as quality, productivity, adherence, and service levels. •Strong leadership, communication, problem-solving, and decision-making skills. •Proficiency with Microsoft Office and experience using CRM, workforce management, or contact center technologies. •Healthcare, Medi-Cal, Medicaid, Medicare, or health insurance call center experience is preferred. •What You Should Expect In This Role Compensation: •$72,000 - $88,000 per year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!