Hiring: Call Center Representative: / Appointment Scheduler Company: Prestige Staffing Location: Atlanta, GA Job Posted Time: 2026-09-14 12:28:03 Employment Type: On-site Target Skills & Keywords : EMR, Epic Systems, HIPAA About the job Required Skills: •Respond to patient inquiries professionally and courteously. •Schedule and manage patient appointments. •Verify and update patient demographic and insurance information. •Communicate effectively through the Electronic Medical Record (EMR) system and Microsoft Teams. •Accurately document all patient interactions while maintaining strict HIPAA compliance. •Follow up on patient requests and inquiries in a timely manner. •Professionally handle and de-escalate patient concerns or complaints. •Provide exceptional service while maintaining accuracy and attention to detail. Qualifications: •Previous medical office experience is not required, but is highly preferred. •Knowledge of medical terminology is a plus. •Professional and friendly telephone presence. •Strong customer service and interpersonal skills. •Eagerness to learn and adapt to new processes. •Demonstrated capacity to work efficiently in a fast-paced environment. •Team-oriented mindset with a collaborative approach to work. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!