Call Center Customer Service Representative
MCI - Tampa, FL
Hiring: Call Center Customer Service Representative Company: MCI Location: Tampa, FL Job Posted Time: 2026-09-17 11:35:15 Employment Type: Full-time / Remote About the job Experience: •18 years or older. Required Skills: •Answer incoming calls and respond to customer inquiries. •Provide accurate information about products and services. •Resolve customer complaints and issues efficiently. •Document all interactions in the CRM system. •Follow up with customers to ensure satisfaction. •Adhere to company policies and quality standards. •Partner cross-functionally with team members to improve service delivery. •WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Qualifications: •High school diploma or GED required. Compensation: •Flexible work environment (work from home / hybrid options) •Paid Time Off Earn PTO and paid holidays to take the time you need Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!