Hiring: Call Center Agent - Provider Lead EDI - Hybrid - West Sacramento, CA Company: Gainwell Technologies Location: West Sacramento, CA Job Posted Time: 2026-09-16 07:36:40 Employment Type: Full-time / Hybrid Target Skills & Keywords : HIPAA, TestNG About the job Required Skills: •Knowledge of healthcare claims processing and provider operations; and understanding of HIPAA-compliant EDI transactions (837, 835, 270/271, 276/277, 278) strongly preferred •Experience supporting web-based applications, provider portals, or healthcare technology platforms; ability to interpret EDI files, rejection reports, and transaction acknowledgments. •Strong analytical, troubleshooting, and problem-solving skills; as well as excellent verbal and written communication skills. •Experience using ticketing and customer relationship management (CRM) systems. •Strong customer service orientation with a focus on provider satisfaction and issue resolution. •What You Should Expect In This Role Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!