Hiring: Business Systems Analyst Company: Nova 401(k) Associates Location: Houston, TX Job Posted Time: 2026-09-12 12:56:13 Employment Type: Remote Target Skills & Keywords : Agile, Azure DevOps, Business Analysis, Change Management, Confluence, Jira, Product Management, SQL, Scrum About the job Experience: •10 years of retirement industry experience and translates domain expertise into clear requirements, robust testing, and automation that meaningfully improves how retirement plan services are delivered. •10+ years of 401(k) plan administration experience •3+ years of experience as a business analyst, preferably supporting automation, RPA, or software development initiatives Required Skills: •Partner with business stakeholders (Directors for plan administration, compliance, client services) to gather, document, and prioritize requirements for automation and process improvement initiatives •Translate complex retirement industry business needs (e.g., contribution processing, distributions, plan compliance testing, participant transactions, etc.) into detailed functional specifications, user stories, and acceptance criteria for the development team •Serve as the primary point of contact for developers to clarify requirements, answer questions, and validate that the built solutions meet specifications •Map current-state ("as-is") operational processes and design future-state ("to-be") workflows to identify automation opportunities •Create and maintain process documentation, workflow diagrams, and requirements traceability matrices •Facilitate communication between technical teams, operations, compliance, and business stakeholders, ensuring alignment on scope, timelines, and expectations •Assist in prioritizing the automation backlog based on business impact, feasibility, regulatory risk, and ROI •Monitor deployed automations post-launch, gathering feedback from operations and clients, and identifying opportunities for enhancement Qualifications: •Bachelor's degree •Strong working knowledge of retirement plan types (401(k), 403(b), defined benefit, etc.), ERISA requirements, and recordkeeping operations •In-depth knowledge of business process analysis and workflow mapping methodologies (e.g., BPMN) •Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences and vice versa •Strong analytical and problem-solving skills, with sound judgment around fiduciary and compliance considerations •Basic understanding of data structures, APIs, or SQL is a plus •Jira, Pension PRO, ASC, DGEM, recordkeeping platforms or plan administration systems experience is a plus •Operational familiarity with process mining or automation discovery tools •Certification in Business Analysis (CBAP, CCBA), Agile (CSM, PSM), or retirement industry credentials (QKA, QPA, CEBS) is a plus Compensation: •$100,000 - $140,000 / year •Flexible work environment (work from home / hybrid options) •Medical, dental, disability, and life insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!