Hiring: Business Relationship Manager Company: Symetri USA Location: Fayetteville, NC Job Posted Time: 2026-09-10 12:01:56 Employment Type: Contract / Remote Target Skills & Keywords : Microsoft Excel, SaaS, Salesforce About the job Experience: •1-2 years of experience in Client Success, Account Management, Renewals, Inside Sales, or a similar customer-facing role. •2 years of experience in Client Success, Account Management, Renewals, Inside Sales, or a similar customer-facing role. Required Skills: •Own customer retention and renewal outcomes across a high-volume portfolio. •Build strong client relationships through proactive outreach and consultative conversations. •Identify and escalate customer risks using engagement and health indicators. •Prepare and deliver Autodesk renewal quotes and Symetri support contract renewals. •Partner with Sales to surface expansion opportunities and support account growth. •Coordinate with technical, consulting, and support teams to ensure positive client outcomes. •Maintain accurate customer records, forecasts, contracts, and activities in Salesforce and other business systems. •Guide customers through Autodesk licensing updates, program changes, and adoption best practices Compensation: •Group health insurance with nominal employee contribution Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!