Hiring: Business Process Improvement Analyst - Portsmouth, NH Company: Service Credit Union Location: Portsmouth, NH Job Posted Time: 2026-09-12 12:50:16 Employment Type: Hybrid Target Skills & Keywords : Microsoft Excel, SQL, Visio About the job Experience: •3-5 years of industry experience in a related role. Previous experience in Financial Services is strongly preferred. •5 years of industry experience in a related role. Previous experience in Financial Services is strongly preferred. Required Skills: •Identify, gather, and document current business processes through stakeholder interviews, workflow analysis, and process mapping. •Analyze existing workflows to identify inefficiencies, control gaps, bottlenecks, and opportunities for process improvement. •Develop and maintain clear process documentation, including procedures, flowcharts, work instructions, and related business requirements. •Partner with business units to design future-state processes that improve efficiency, consistency, compliance, and service delivery. •Facilitate meetings with stakeholders to gather requirements, validate process details, and build alignment on recommended changes. •Support process improvement initiatives by assisting with implementation planning, change communication, and follow-up on action items. •Work across departments to promote standardized processes, improve operational consistency, and support organizational goals. •Track process improvement efforts, report findings and recommendations, and help maintain documentation as processes evolve. Qualifications: •Bachelor’s degree in Business Administration, Information Systems, Computer Science, or an equivalent combination of education and experience. Master’s degree preferred. Compensation: •Great health and dental benefits starting day one! Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!