Hiring: Business Process Analyst - Field Network & Operations Company: MARS Solutions Group Location: Milwaukee, WI Job Posted Time: 2026-09-15 12:30:44 Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, Project Management, ServiceNow About the job Required Skills: •Evaluate and analyze existing workflows, processes, and operational activities across the Field Network and Operations teams. •Identify process inefficiencies and provide recommendations to improve consistency, effectiveness, and operational efficiency. •Actively facilitate and support implementation of new processes, procedures, and workflows designed to enhance team productivity. •Create, maintain, and improve process documentation, standard operating procedures, knowledge articles, and operational guides. •Track project deliverables, milestones, and field activity progress to ensure visibility and timely completion. •Develop reports, dashboards, metrics, and key performance indicators (KPIs) to support operational decision-making and measure effectiveness. •Assist with data collection, analysis, and reporting to identify trends, risks, and opportunities for improvement. •Partner with Field Network, Operations, and other cross-functional teams to facilitate communication, coordination, and alignment. Qualifications: •Strong analytical, problem-solving, and organizational skills. •Excellent written and verbal communication skills. •Proficiency with Microsoft 365 applications, including Excel, PowerPoint, Teams, and SharePoint. •Demonstrated capacity to manage multiple priorities and work independently in a fast-paced environment. •Strong attention to detail and commitment to delivering high-quality work. •Demonstrated capacity to collaborate effectively with cross-functional teams and stakeholders. •Operational familiarity with project management and ticketing platforms such as ServiceNow or similar systems. •Knowledge of process improvement methodologies and operational excellence practices. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!