Hiring: Business Process Analyst, Associate Company: Lawson Products Location: Chicago, IL Job Posted Time: 2026-09-17 01:51:41 Employment Type: Hybrid Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Quality Assurance, SAP, Shopify About the job Experience: •1 year of experience in QA testing, technical support, or engineering-related roles—or an equivalent combination of education and experience. Required Skills: •Develops and maintains Lawson’s operating systems to ensure optimal performance and functionality. •Builds a strong understanding of system features, business requirements, and testing objectives by collaborating with cross-functional teams and participating in business improvement meetings. •Supports initiatives from business improvement meetings by working closely with the IT Business Analysts and IT Leads. •Reviews requirement documents, functional specifications, and technical designs; performs end-to-end application testing while managing Q2C testing needs with internal teams. •Conducts validation testing to support the successful deployment of applications into production. •Troubleshoots technical issues with end users, identifying root causes and resolving problems in alignment with established process standards. •Provides training and ongoing support to field sales and internal departments; develops training videos and Standard Work Instructions (Job Aids) as needed. •Coordinates EPro and EDI requests between various departments, customers, and invoicing portals. Qualifications: •Associate degree required; bachelor’s degree preferred, ideally in Computer Science or a related field. •Minimum of 1 year of experience in QA testing, technical support, or engineering-related roles—or an equivalent combination of education and experience. •Solid understanding of QA principles, processes, and methodologies, with the ability to apply them effectively throughout development cycles. •Strong interpersonal skills with the ability to thrive in a fast-paced, collaborative, and results-driven environment. •Excellent verbal and written communication skills, with the confidence to present to all levels of Lawson employees and sales leadership. •Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), as well as familiarity with tools such as SAP, Power BI, PROS, Shopify, and PIM websites. •Demonstrated capacity to identify cross-functional dependencies and connect the dots across multiple programs and processes. •Strong analytical and problem-solving skills with exceptional attention to detail. •Our salary range for this role is $60,200 - $72,200 including a full benefits package. Compensation: •$60,200 - $72,200 / year •We offer 401k plus vision, dental and medical benefits, as well as a paid holiday and PTO package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!