Hiring: Business Operations Lead Company: Zipline Location: Austin, TX Job Posted Time: 2026-09-03 10:33:45 Employment Type: On-site About the job Required Skills: •Zipline’s Operations team is looking for a motivated and experienced Fulfillment Supervisor to support our fulfillment operations across the greater Austin area. •You thrive in fast-paced, hands-on environments and are comfortable rolling up your sleeves to help your team succeed. In this role, you will oversee the day-to-day fulfillment operations of three to five charging sites, ensuring each location operates safely, efficiently, and consistently. •Lead Fulfillment Operators across multiple locations, manage staffing and labor needs, monitor performance, and identify opportunities to improve our processes and customer experience. •This is an onsite role. Candidates must live in the greater Austin area and be willing to travel throughout the metro area as operational needs require. •Lead, coach, and support a high-performing team of Fulfillment Operators across three to five sites. •Build a strong safety culture and ensure team members consistently follow operational procedures and workplace standards. •Own daily fulfillment operations, ensuring each site runs safely, efficiently, and reliably. •Partner closely with Flight Operations, Customer Operations, and other cross-functional teams to coordinate daily priorities and resolve operational issues. Qualifications: •At least two years of experience in operations, warehouse logistics, retail management, fulfillment, distribution, or a related field. •Previous experience leading frontline employees in a fast-paced, physically active environment. •Strong communication, organization, and problem-solving skills. •The ability to manage multiple locations, competing priorities, and changing operational needs. •A self-motivated and positive approach, with a willingness to work alongside the team when needed. •Comfort managing schedules, labor costs, attendance, and employee performance. •Willingness to work a flexible schedule based on operational needs, which may include early mornings, evenings, weekends, and holidays. •Demonstrated capacity to remain on your feet for extended periods and perform physical duties, including lifting up to 50 pounds, with or without reasonable accommodation. •A valid driver’s license and reliable transportation to travel between assigned locations. •Demonstrated capacity to successfully complete a background check, drug screening, and employment eligibility verification. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!