Hiring: Business Operations Coordinator Company: First Command Financial Services, Inc. Location: Fort Worth, TX Job Posted Time: 2026-09-16 13:07:43 Employment Type: Hybrid Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, SAP, Salesforce, Zoom About the job Experience: •Minimum 10+ years in a professional office setting (required) •Minimum 5+ years in an executive support role (strongly preferred) Required Skills: •How will this role impact First Command? •What will the employee do in this role? •Serve as a strategic partner to division leadership, providing high‑level administrative and operational support for the Senior Vice President, Vice President, and Deputy Director. Manage complex calendars, frequent travel coordination, operational workflows, and budget oversight to ensure leaders can focus on driving business results. •Run the operating cadence of the leadership team by preparing executive‑level meeting agendas, capturing decisions and deliverables, owning action-item tracking, assigning ownership, and driving follow‑through across leadership teams and functional partners. •Produce executive‑ready deliverables including presentations, operating summaries, dashboards, and communications that are accurate, well‑organized, visually polished, aligned with brand and department standards, and tailored for senior leaders, field leadership, and cross‑functional partners. •Own special projects and operational initiatives as assigned, with authority to coordinate across Division Operations and other teams, monitor progress, and escalate when needed to ensure outcomes. •What skills and qualifications does this employee need? Qualifications: •High school diploma required •Bachelor’s degree preferred (equivalent work experience will be considered) •Excellent verbal and written communication skills, with the ability to build strong relationships through effective interpersonal, consultative, facilitative, and negotiation capabilities - particularly in support of issue resolution and cross‑functional coordination. •Proven ability to collaborate and influence effectively across all levels of the organization, including senior leadership, district leaders, and Home Office partners, to drive alignment, decisions, and execution. •Strong listening, analytical, and problem‑solving skills, with the ability to proactively identify operational friction, anticipate challenges, and recommend practical, scalable solutions - balancing speed, quality, and impact. •Demonstrated sound judgment and discretion, with the ability to handle sensitive information, maintain a high level of confidentiality, and consistently model integrity and ethical behavior. •Demonstrated capacity to operate independently with minimal direction while managing end‑to‑end processes, taking ownership for outcomes - not just tasks - while also contributing effectively as part of a leadership team in a fast‑paced environment. •High degree of adaptability and time management discipline, with the capacity to prioritize competing demands, manage multiple workflows simultaneously, reallocate work appropriately, and pivot focus as business needs evolve. •Strong commitment to service excellence and operational rigor, demonstrating proactivity, organization, accuracy, exceptional attention to detail, and the ability to bring structure to complex or ambiguous situations. •Proficiency in planning, producing, and facilitating large‑scale virtual and hybrid meetings, including agenda management, participant coordination, technology enablement, and follow‑up execution using platforms such as Microsoft Teams, Zoom, or similar tools. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!