Business Analyst, CoE

Norwegian Cruise Line Holdings Ltd. - Miami, FL

Hiring: Business Analyst, CoE Company: Norwegian Cruise Line Holdings Ltd. Location: Miami, FL Job Posted Time: 2026-09-16 15:54:01 Target Skills & Keywords : Agile, Business Analysis, Jira, Quality Assurance About the job Experience: •3+ years of experience in business analysis, PMO support, governance support, process documentation, or portfolio coordination. •Applied hands-on capability in Smartsheet, JIRA, Clarity, Power BI, or similar portfolio and reporting platforms. •Operational familiarity with stage-gate lifecycle models, intake and prioritization processes, and Agile and Waterfall delivery frameworks. Required Skills: •Develop and maintain process documentation, SOPs, templates, forms, and governance artifacts across all CoE domains, and keep them version controlled and accessible. •Support documentation of intake models, lifecycle standards, role definitions, responsibility matrices, and governance requirements under the direction of CoE role owners. •Prepare and consolidate recurring portfolio reporting inputs, confirming that initiative updates, health statuses, milestones, and risks are submitted, complete, and consistent with reporting standards. •Support intake and approval workflows by validating request records, tracking items through approval stages, monitoring aging, and following up with requestors on missing information. •Perform dashboard and report quality assurance, tracing figures back to source records and documenting discrepancies for correction. •Execute data cleanup and standardization across portfolio trackers and reporting sources, including field hygiene, naming conventions, date and status integrity, and resolution of duplicate or stale records. •Assemble governance materials, analysis, and supporting documents for leadership forums, including portfolio review packs and stage-gate review packages. •Support requirements gathering and documentation for CoE process, reporting, and tool-related needs, translating stakeholder requests into clear requirements, acceptance criteria, and process flows. Qualifications: •Bachelor's Degree. •Business Administration, Marketing, Engineering, Architecture, Management Information Systems or related field of study or any equivalent combination of experience and skills.. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!