Hiring: Brocade Technical Support Engineer Company: Broadcom Location: Broomfield, CO Job Posted Time: 2026-09-14 13:07:10 Employment Type: Remote Target Skills & Keywords : Linux, Root Cause Analysis About the job Experience: •Minimum of 5 years’ experience in a Technical Support Environment •Solid functional working knowledge of networking technologies and protocols, storage area network (SAN) •Understanding of SNMP monitoring and management •Excellent knowledge of Windows and Linux/UNIX servers •Demonstrated capacity to rapidly adopt new technologies Required Skills: •Job Description Technical Support Engineer •Shift Schedule: Tuesday – Saturday 7am – 4pm Mountain | In Broomfield, CO Office Only No Remote Work Option •If you're looking to energize your career, now is a great time to join Broadcom. As a leading provider of data center storage area networking solutions and products, Broadcom helps organizations around the globe achieve their most critical business objectives. •Today, Broadcom is extending its proven data center expertise across the entire network with future-proofed solutions built for consolidation, virtualization, and cloud computing. •The Technical Support Engineer functions as a member of the Global Technical Support organization to provide technical support via phone, email and web for Broadcom / Brocade OEMs and customers. Strong fault isolation and root cause analysis skills are required to diagnose and solve complex technical issues. •The Technical Support Engineer is a direct resource to answer client technical inquiries (phone, email and web) and must have the ability to effectively communicate to both clients and internal personnel while working under pressure. •Understand, troubleshoot, diagnose and resolve OEM and customer issues. •Define and manage problem resolution plans and communicate closure / resolution to OEMs and customers. Qualifications: •Frequent use of mouse and keyboard •BS or MS degree in Electrical Engineering/Computer Engineering or equivalent work experience Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!