Hiring: Brand Content & Social Media Specialist Company: UNFCU Location: Queens, NY Job Posted Time: 2026-09-13 12:18:39 Employment Type: Hybrid Target Skills & Keywords : Microsoft Office About the job Experience: •2-4 years of professional experience managing brand-level social media platforms, digital content •4 years of professional experience managing brand-level social media platforms, digital content Required Skills: •Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors •Write, schedule, and post social media and website content that aligns with established monthly messaging themes. •Understand complex financial topics and simplify them into clear and concise social media posts or website content for a diverse, global audience. •Partner with the creative team and outside vendors to bring high-quality multimedia content to life across social media and website platforms. •Maintain a comprehensive social media calendar to ensure consistent, timely content deployment that meets UNFCU’s regulatory requirements. •Monitor UNFCU social platforms to handle day-to-day community management, respond to follower interactions, escalate sensitive issues and member service requests to the appropriate business lines, and engage with like-minded brands to foster brand loyalty. •Partner cross-functionally with the research & analytics team to monitor engagement and growth, using data to identify ways to improve content performance. •Author and publish urgent or informative website alerts to keep our membership informed. Compensation: •$80,070 - $100,080 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!