Branch Manager
Spectrum Search Group - St Louis, MO
Hiring: Branch Manager Company: Spectrum Search Group Location: St Louis, MO Job Posted Time: 2026-09-10 10:56:11 Target Skills & Keywords : Pest About the job Experience: •Partner with sales teams to support new customer acquisition and retention goals. •Ensure customer communication and service delivery meet satisfaction standards. •Resolve escalated customer issues with urgency and professionalism. •Identify local market opportunities for growth and seasonal revenue optimization. •Ensure branch adherence to company policies, regulatory requirements, and brand standards. Required Skills: •Leadership & People Development •Recruit, train, and coach team members across service lines (Lawn Care, Pest Control, Tree Services, and Holiday Décor). •Build a culture of accountability, customer focus, and operational excellence. •Conduct regular performance evaluations and create development plans for technicians and supervisors. •Ensure all employees follow policies, safety protocols, and SOPs. •Operational & Production Management •Develop, track, and report weekly and monthly production and revenue forecasts to ensure branch performance targets are met. •Oversee daily field operations, route optimization, and technician scheduling to maximize efficiency and production. Qualifications: •Strong operational and people leadership experience •Proven ability to drive revenue, productivity, and labor performance •Strong customer retention and service orientation •Comfort managing through KPIs, scorecards, and daily/weekly operating rhythms •The ability to build a strong culture while maintaining high-performance expectations •A demonstrated history of improving an operation, not simply maintaining one •Bachelor's degree in Business, Operations, or related field. •Knowledge of lawn care, pest control, or arborist operations. •Pesticide Operator license or ability to obtain licensure. •Maintain licensing (state dept of ag, pesticide certifications, business compliance) as required by state and service line. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!