Hiring: Billing Specialist II Company: Fleet Services by Cox Automotive Location: Indianapolis, IN Job Posted Time: 2026-09-10 07:37:38 Employment Type: On-site About the job Experience: •High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field •3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field Required Skills: •Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required based on what technicians submit, entering RO into service database system. •Verify technicians have selected correct VMRS code related to repairs made and billing hours are in-line with standard repair times. •Prepare actual invoice off created RO by applying customer specific rates and mark-ups. •Improve RO quality by identifying weak points (e.g., the story, missing information, incorrect information), edit ROs such that customer disputes are eliminated while CAMFS invoices full amount for service provided. •Reach out to technicians and Mobile Technician Leaders on repairs and required information to process invoices. •Create vehicle repair service estimates based on complied information from Mobile Technicians and Customers. •Communicate with customers via email, fax, or phone to retrieve purchase order approvals and/or discuss billing issues. •Gather necessary paperwork and upload into system for records. Qualifications: •This posting is for informational purposes only and does not constitute an official job application. •To be considered for employment, all candidates must •Submit their application directly through official Cox careers website. •Applicants who complete Applications that are received through third-party postings, social media, or other channels will be invited to submit an official Application through the company’s career site.” •Proficient with Mitchell One or similar estimating systems •Strong communication (written, verbal and phone) and customer service skills •Proficient computer skills (MS Office, emails, typing, etc.)/software navigation capabilities to generate repair estimates and edit and process invoices •Has a sense of urgency daily; is action oriented; acting with a minimum of planning. •Existing knowledge of standard repair times (SRT) for common services. •Works well independently but also effective within team environment Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!