Hiring: Billing & Follow-Up Specialist Company: BetterHelp Location: Mountain View, CA Job Posted Time: 2026-09-16 20:38:34 Employment Type: Full-time / Remote Target Skills & Keywords : Credentialing, Revenue Cycle Management About the job Experience: •4 years of experience in the healthcare space, preferably in an existing role doing billing and follow-up functions with insurance companies on behalf of providers Required Skills: •Work in a team to ensure we follow best practices for billing and follow-up tasks to maximize insurance reimbursement. •NOT worry about "runway", "cash left", or "how much time we have until the next round". •NOT be confined to your "job". •Get involved in product, marketing, business strategy, and almost everything we do. •NOT be bogged down by office politics, ego, or bad attitude. •NOT get yourself burned out. Qualifications: •Minimum of 4 years of experience in the healthcare space, preferably in an existing role doing billing and follow-up functions with insurance companies on behalf of providers •Understanding of the claim submission process and common pain points that delay payer acceptance and processing of bills •Understanding of the cash posting and reconciliation process and common pain points that delay payment processing •Exposure to clinicians that provide mental health and/or telehealth services •Comfortable with ambiguity and wants to assist leaders in developing strong operational processes for a new department •Desires an environment that fosters growth through open feedback and high autonomy •Believes in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format Compensation: •Flexible work environment (work from home / hybrid options) •Excellent health, dental, and vision coverage Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!