Billing Administrator

Consumer Cellular, Inc. - Portland, Oregon Metropolitan Area

Hiring: Billing Administrator Company: Consumer Cellular, Inc. Location: Portland, Oregon Metropolitan Area Job Posted Time: 2026-09-03 11:09:18 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft Office, Zendesk About the job Required Skills: •Job duties include reviewing orders, assisting with accounting, and identifying any discrepancies between bills and customers’ accounts. You may also work directly with customers to resolve any account issues. •Address and handle probates on deceased customer accounts received from family or executers of the estates. •Handle and process the Bank of the West electronic correspondence. •Process the damaged checks, voided checks, Unprocessables checks, and letters sent from Unprocessables. •Prepare checks received from customers via mail to be processed and uploaded to banking and internal systems. •Confirm the checks that were reviewed were accurate and that account numbers were correct. •Process returned eChecks and paper checks. •Research and locate the accounts for the failed Lockbox payments. Qualifications: •High school diploma or equivalent. •Self-motivated, hard-working team player with proven outstanding organizational skills and very detail oriented. •Demonstrated capacity to work independently and manage multiple tasks at once. •Provide prompt, accurate, and courteous customer service. •A highly developed sense of integrity and commitment to customer satisfaction. •Demonstrated passion for excellence with respect to treating and caring for customers. •Strong knowledge of cellular concepts, products, services, and policies within the cellular industry. •Able to effectively communicate and conduct yourself in a professional manner with fellow co-workers and be flexible with different personalities. •Willingness to work a flexible schedule and occasional overtime when needed. •Possess a strong work ethic and team player mentality. Compensation: •Competitive base pay with potential for shift differential, overtime and bonus pay Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!