Hiring: Bilingual Rep Relations Specialist (Call Center: French or Spanish) Company: Aegon Location: United States Job Posted Time: 2026-09-17 02:52:06 Employment Type: Contract / Remote Target Skills & Keywords : Microsoft Office About the job Required Skills: •Answer inbound calls and emails from the field force regarding licensing and appointments, commissions, coding, points, marketing promotions, and other operational functions. Obtain information from a variety of sources/systems and analyze account activity, products, and programs as needed. •Monitor process queues to ensure service level agreements are met. •Assist field force with navigation of various tools offered on the WFG website, WFG mail, CRM platforms, etc. •Develop and maintain relationships with the field force; help set expectations on processing times, peak times, etc. •Participate in conference calls to stay up-to-date on available marketing programs. •Strong problem-solving and decision-making skills •Demonstrated capacity to prioritize multiple responsibilities, including high-volumes calls and processing •Technical aptitude to assist field force with system navigation Qualifications: •Bachelor’s degree in a business field or equivalent education/experience •Two years of call center, customer service, or related work experience •Excellent written and oral communication skills •Bilingual in French/English or Spanish/English •Work From Home- Call Center Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!