Hiring: Bilingual German/English Customer Service Representative Company: Generali Global Assistance | Travel Insurance Location: Pembroke Pines, FL Job Posted Time: 2026-09-11 11:50:15 Employment Type: Internship / Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Risk Management About the job Required Skills: •Lead and oversee daily work and timely follow-up on active cases assigned. •Lead and oversee communicating benefit/coverage decisions and administering medical payments via direct billing or authorized credit card use. Qualifications: •High School Diploma or Equivalent (GED) required. •Excellent verbal and written communication skills in English and German. •Advanced computer literacy and internet research skills. •Demonstrated capacity to work in fast-paced environment, great prioritization, and time management skills. •Professional and positive interaction with clients, patients, providers, and colleagues. •Must represent the organization in a professional and knowledgeable manner. •Insurance benefits administration (Travel/Health insurance). •Minimum one year experience working within the healthcare or insurance industry. •MS Office (Word, Excel, PowerPoint, and Outlook) •Customer Service experience in (medical) assistance preferred. Compensation: •Flexible work environment (work from home / hybrid options) •Elevate Your Journey Through Our Internal Programs, Including Diversity, Equity, and Inclusion (DEI) Committee Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!