Hiring: Bilingual French Customer Care Representative - Remote Company: Percepta Location: Dearborn, MI Job Posted Time: 2026-09-17 03:57:36 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Required Skills: •Be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. •The Rewards Guide will be responsible for providing timely, professional, and accurate customer service within the contractual customer service metrics. •Lead and oversee reviewing customer concerns and inquiries, determining the appropriate actions based upon job aids and existing desktop solution tools, and taking the appropriate action. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!