Benefits Representative
Butterball - Mount Olive, NC
Hiring: Benefits Representative Company: Butterball Location: Mount Olive, NC Job Posted Time: 2026-09-11 15:04:03 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •1+ years of relevant experience (i.e., benefits or leave administration, HR shared services, HR support, etc.) or the knowledge, skills, and abilities to succeed in the role Required Skills: •Assists in the administration of team member benefit programs including medical, dental, vision, supplemental health, disability, leave, and retirement plans. •Completes daily benefits processing, including enrollments, life event changes, dependent documentation, and Qualifying Medical Child Support Orders (QMCSO) ensuring accuracy and compliance with company policies and legal requirements. •Processes and tracks all leave requests (FMLA / STD / PLOA / Military), completes premium payment forms, records and documents insurance premium payments. •Maintains and creates enrollment and leave reports/spreadsheets utilizing insurance provider and Microsoft Office software (Excel). •Collaborates with payroll and ensures that employer contributions, payroll deductions, and salaried disability pay are processed accurately and in a timely manner. •Conducts team member benefits meetings, including new hire orientations, benefit/health fairs, and open enrollment information sessions. •Ensures team members are always kept up-to-date and educated on all available benefits and wellness programs. Provides benefits and leave education and consultation to team members and managers as needed. •Helps organize company initiatives associated with wellness, including health fairs and open enrollment engagement events. Qualifications: •Firm knowledge of leave laws and administration including FMLA, ADA, USERRA, short and long term disability plans •Skilled at benefits and leave administration with firm knowledge of employee benefits laws, regulations, and compliance requirements (i.e., ERISA, Section 125 Cafeteria Plans, COBRA, etc.) •Demonstrated capacity to research, interpret, and explain benefits and leave information to team members and managers with accuracy, discretion, and sound judgment •Effective written and verbal communication skills with the ability to explain benefits information to a diverse audience •Excellent interpersonal and customer service skills with the ability to handle situations with sensitivity and discretion •Solid issue-resolution skills with the ability to identify root cause, escalate appropriately, and follow through to resolution •Proficiency in relevant systems and technologies (i.e., HRIS, benefits administration platforms, vendor systems, Microsoft Office) with basic Excel skills including sorting, filtering, formatting, and basic formulas •Strong attention to detail and documentation discipline when handling confidential team member benefit, medical, pay, and leave information •Solid multi-tasking, organization, coordination, and collaboration skills with the ability to prioritize work in a fast-paced environment •Bachelor's degree in Human Resources, Business Administration, or related field Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!