Hiring: Benefits Manager Company: Synechron Location: Charlotte, NC Job Posted Time: 2026-09-13 10:54:38 Employment Type: Remote Target Skills & Keywords : AI, Blockchain, Microsoft Excel, Microsoft PowerPoint, Risk Management About the job Experience: •20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets. •10+ years of hands-on experience administering benefits, retirement, and/or welfare programs Required Skills: •Program Administration & Operations: Manage day-to-day operations of all employee benefits, retirement, disability, and insurance programs, including mobility and relocation initiatives. Identify opportunities to automate manual processes and implement operational efficiencies. •Strategic Program Design: Recommend and develop benefits programs aligned with employee needs, industry trends, market conditions, and cost considerations. Analyze employee data and workforce requirements to inform program recommendations to senior leadership. •Vendor & Carrier Relationships: Develop and maintain strategic partnerships with brokers, insurance carriers, and third-party administrators to ensure quality service delivery and optimal program design. Reconcile billing statements and manage account accuracy. •Compliance & Risk Management: Maintain current knowledge of federal, state, provincial, and local regulatory requirements across all three countries. Ensure organizational adherence to all benefits-related regulations and audit HR/benefits data for accuracy and compliance. •Employee Communication & Education: Partner with Marketing and benefits vendors to create clear, engaging communication materials. Conduct annual open enrollment sessions at multiple locations and deliver regular education sessions for both on-site and remote employees. •Data Management & Record Keeping: Maintain accurate and current benefits records. Process approved changes to benefits and deductions, identify and troubleshoot data discrepancies, and ensure information integrity across systems. •Team Leadership: Manage and mentor the Benefits Support Specialist. Lead special projects as assigned. Qualifications: •Bachelor's degree in Human Resources, Benefits Administration, or related field (or equivalent professional experience) •Demonstrated expertise in health and welfare, retirement plans, leave management, and wellness programs across diverse, multi-country workforces •Thorough knowledge of regulatory requirements in Canada, the US, and Mexico •Advanced proficiency with Excel and analytical tools; strong working knowledge of PowerPoint, Word, and Outlook •Knowledge of best practices in payroll and benefits administration •CEBS (Certified Employee Benefits Specialist) or similar certification •Operational familiarity with benefits administration platforms and HRIS systems •Strong analytical and problem-solving skills •Excellent written and verbal communication abilities •Demonstrated capacity to prioritize, multitask, and thrive in a fast-paced, deadline-driven environment Compensation: •A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!